How can we help?
Browse the most common questions below. If you can't find what you need, our support team is only a message away.
Frequently asked questions
How do I register?
Click Registration in the top-right of any page,
enter your email, choose a username and password, and submit. It takes seconds and is
completely free — no payment details required.
How do I play a game?
Open the Lobby or All Games page, pick any
slot and click it to launch the free-play demo. Set your bet in free coins and spin
the reels — it's all for fun.
What are free coins?
Free coins are the in-game currency you use to spin. They are
granted free of charge, have no monetary value, and cannot be exchanged for real money
or prizes. They exist purely to let you enjoy the games.
Is ArtPlay really free?
Yes — 100% free. No purchase is necessary to play, and there are no
deposits. ArtPlay is a social casino offered for entertainment only.
What is the age requirement?
ArtPlay is intended for an adult audience aged 18 or over. By using
the site you confirm you meet this age requirement.
How do I reset my password?
On the Log in window, choose the password-reset option and follow the
emailed instructions. If you don't receive an email, contact us and we'll help you
regain access.
How do I delete my account?
You can request account deletion at any time by emailing our support
team. We'll remove your account and associated data in line with our
Privacy Policy.
I'm having a technical issue — what should I do?
First try refreshing the page or clearing your browser cache. If a
game won't load, it may be temporarily unavailable from the provider. Still stuck?
Contact support with your browser and device details.
Still need a hand? Our team is happy to help with anything not covered
above. Head to the Contact page and send us a message — we
typically respond within 24 hours.